Subscription & Refund Policy · 订阅与退款政策

Effective date: October 1, 2026

1. Scope

This Policy applies to all paid services purchased on BillVerse, including membership subscriptions, per-listing publication fees and top-exposure service fees. It forms part of the Terms of Service.

2. Services & Pricing

All fees are fixed amounts invoiced as "Information Listing Service Fee". The Platform strictly prohibits commission as a percentage of bill face amount and does not participate in transactions or handle funds.

3. Payment Method

• The Platform does not provide online payment. After ordering, you transfer by offline bank transfer to the Platform's corporate account;
• Register the remittance voucher in the App; we verify and activate manually;
• Orders are not effective until verified; discrepancies will be raised with you.

Official Collection Account(s) (one or more; transfer only to official accounts, the in-App display prevails):

Payments to any other account (including personal accounts) are not deemed completed; where accounts are updated, the official collection account page in the App prevails; if in doubt about the account, please verify via the official hotline first.

4. Refund Rules

5. How to Request a Refund

• Submit a refund request via hotline 852-29038366 (verified with your registered business email);
• Provide order number, payment proof and reasons;
• We will complete review and respond within 7 business days;
• Approved refunds are returned via the original payment route (typically credited within 15 business days, subject to your bank).

6. Exceptions & Limits

• No refund applies to account actions taken for violations of the Terms of Service or Acceptable Use Policy;
• Complimentary or promotional quotas are not cashable or refundable;
• Bank transfer fees charged by third parties are not refundable;
• In no event may refunds exceed amounts actually paid for the relevant service.

7. Relationship with App Stores

This is a B2B enterprise service. Fees are paid via offline bank transfer and not through in-app purchase (IAP) or any app-store payment channel. Refund matters therefore do not fall under Apple/Google store refund processes and are handled directly with us under this Policy.

8. Updates

We may update this Policy from time to time. Material changes will be notified through prominent means such as in-app notices. Continued use after updates constitutes acceptance.

9. Contact Us